Unfortunately my order didn't go very well... It was placed on 2-9-21 and not finally received until 2/25/21. There was some confusion about the physical address " UPS Only" and the PO BOX which is "USPS Only" The order was shipped twice with this confusion, then finally came on the 3rd try only because I had caught the 2nd error as it was leaving the warehouse that day. Then it took them an additional 4 days before the 3rd shipment left the warehouse. In the meantime I'm working away in a remote location and the parts were for a rental house. Had to pay extra for someone to go there to put in a temp bypass, then will have to pay again to have them remove the bypass and install the glass tube. Also paid $30 extra for 2nd day air or so I was told, and then the 3rd attempt took 7 days to arrive... Never was anything extended to me to help offset the extra costs incurred by me by the mistakes and delays on the shipping, as I had said... it didnt go well.